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See What Our Clients Say About Dental Practice Consulting with The Ledbetter Group
Client Testimonials for Dental Practice Consulting with The Ledbetter Group
106
Total Testimonials:
"I am very pleased I contracted with The Ledbetter Group for my practice. Russ and his team brought everyone on board working toward the same goals, and my staff is much more of a team. Our front office is more efficient, our hygiene is more efficient, and I, as the doctor, am more efficient. This efficiency helps my stress level stay low while increasing my production at the same time. I was able to "Work Smarter and Not Harder" to increase the production. I would recommend The Ledbetter Group to any dentist looking to increase production, new patients, and wanting to maintain a balanced work environment. Russ is a great coach not only in the practice but also in some personal areas. He can be compared to the great Paul "Bear" Bryant with his head coaching and his assistant Ginny coming in motivating the team."
2012
Testimonial Date:
Dr. Hugh Armstrong
Jesup, Georgia
Medical College of Georgia, 2006
"We've come a long way by using The Ledbetter Group to help us with our practice. They delivered on their promise of increased production. I believe you are only as good as your supporting staff will let you be and with their help I am confident I have the team I need to move forward with my practice. I now feel like I better and more effectively know how to manage my staff and practice. They had me track key numbers which I now understand and have power to make positive changes and can compare month-to-month going forward. My stress is better since I am much more in control of my practice."
2012
Testimonial Date:
Dr. Clint Fulks
Benton, Arkansas
University of Tennessee Dental School, 2005
"Like many, I was very skeptical at first, but found Lois Ann a very sincere, hard working lady who's main goal was to help train me in leadership skills that I lacked. She is a no-nonsense, straight talking consultant with an enthusiasm that is contagious. Our production increased on less days, and our office stress improved tremendously. We are still a work in progress, but must give Lois Ann significant credit for our recent success."
2012
Testimonial Date:
Dr. Dale Hambright
Athens, Alabama
UAB School of Dentistry, 2005
"Dear Russ, I have always been a do-it-myself kind of gal, never liked to ask anyone for help. After finishing dental school in 2000, I started practicing with my father. We quickly took a small one dentist practice and turned into a busy, growing, two-dentist practice. All the ups and downs, dad and I navigated together. Suddenly in 2009, my father, who never missed a day at work due to illness, began having multiple health issues. As he missed several months and only returned to work a 12 hour work week, I found myself at a loss. I really didn't know how to do it all! I decided to hire a consultant, and chose Russ Ledbetter because he had worked so well with several of my classmates. He is teaching me skills that can never be learned in dental school or incorporated after just attending a weekend seminar on practice management. I feel more confident, the practice is growing again, and my employees are happy! Thanks so much Russ, for making my career fun again!"
2011
Testimonial Date:
Dr. Karen Connell
Anniston, Alabama
UAB School of Dentistry, 2000
"Having just purchased an existing dental practice, hiring Russ Ledbetter was a big step in the right direction. With his guidance, our new patient flow increased dramatically as well as our production and collections. A task Russ achieved that I found to be even more beneficial was to give me peace of mind and confidence. Russ put systems and accountabilities in place so that I knew when staff was performing and when they weren't. Through Russ, I truly learned how to "run" my practice. Thanks Russ."
2010
Testimonial Date:
Dr. Edwin Hargett III
Warner Robins, Georgia
Medical College of Georgia, 2005
“It has been such a pleasure to work with Russ Ledbetter, and The Ledbetter Group. Our office was at first a little hesitant about having a consultant come in, but it has been a fantastically rewarding experience on many different levels. From our production, to collections and just how we do things from day to day…all have improved significantly. Things we didn’t or couldn’t see, were brought to light in a most professional and straightforward manner. Even the things most staff members thought would be difficult (new patient attraction ideas), became a big hit with patients and staff! All of the suggestions and ideas have worked for us….in ways we could not have imagined. We always looked forward to having Ginny spend time with us because her warm, understanding manner never put us on edge. She was always one of us! The entire experience was motivating, enlightening and profitable."
2010
Testimonial Date:
Stacie McCune (Office Manager, Bennett Family and Children’s Dentistry)
Gainesville, Georgia
“I am thrilled to have the opportunity to express how grateful I am for the help and coaching of the Ledbetter team. As an Office Manager in a brand new practice, and with very little personal experience in dentistry, the task at hand seemed overwhelming. The Ledbetter Group stepped in to guide me, offering invaluable structure and the “how-to’s” in building a successful and HAPPY practice. The tools I have received will empower me to lead our team into each level of success. The growth of our practice in just one year is phenomenal and we absolutely could not have done it without the help of Russ and Ginny. We consider them a part of our family and look forward to the times they are able to be with us in our office. I am a better employee, co-worker, team player, coach, caregiver and PERSON because of them.”
2010
Testimonial Date:
Tara Hart (Office Manager, Hartford Family Dentistry)
Hartford, Alabama
"It's now April 2010. I was in group practice from July 2001 to December 2009 when I decided I was ready to go solo. I hired Russ Ledbetter from The Ledbetter Group in August 2009 after opening a brand new start up practice in May of 2009. Not only was I new to running a solo practice, but my entire staff, hygienist, assistant, and front desk coordinator, were all new to their respective positions. To say we were green and inexperienced is the understatement of the century! My first year of private practice has been a whirlwind to say the least. I don't know how I would have survived financially or what the practice would look like from a management perspective if I hadn't had Russ to guide and direct me the whole way. I highly recommend The Ledbetter Group. I feel it has been a very wise investment on my part that will continue to pay dividends for the rest of my career."
2010
Testimonial Date:
Dr. Kirby Hart
Hartford, Alabama
UAB School of Dentistry, 2001
"We recommend The Ledbetter Group to anybody who is interested in practice growth and management!"
2010
Testimonial Date:
Dr. Britt Morris
Butler, Alabama
UAB School of Dentistry, 1987
"Working with The Ledbetter Group has been one of the best and most rewarding business decisions I have ever made. They opened my eyes to so many things vital to effective practice management. Through their analysis of my practice, The Ledbetter Group uncovered a personnel issue that would have had serious negative consequences had it continued. I now realize how much my dental school education lacked the essential elements necessary to evaluate and manage the business side of dentistry. The Ledbetter Group definitely delivered on their promises. Our production increased by over $10,000 per month as did our collections. She helped create harmony among the staff and improved working relationships. Our practice now steadily attracts an average of 30-40 new patients each month showing continued growth. With respect to these achievements, I feel less stress and once again enjoy coming to work each day."
2010
Testimonial Date:
Dr. Brad Litkenhous
Auburn, Alabama
UAB School of Dentistry, 2004
"To whom it may concern, I have had the wonderful opportunity to bring The Ledbetter Group on board for practice consulting. I cannot say enough good things about the decision I made to accept their invitation to taking my practice to the Next Level. I am a recent graduate and have owned my practice for just less than 2 years. The practice had 40 years of history and a recent move in location. I was very skeptical. I had all the fears a recent graduate has with all the loans and now a new one with the practice. The staff was in a rut. I got the phone call from Lois Ann Ledbetter and I have not looked back since. They promised a 10K increase in monthly production, but they average 18k. They far exceeded their promise. They said they would help me develop a Team that communicates well, that is motivated and willing to take the practice in the right direction. They said they would coach me to manage the team and become a great team leader. I was reluctant to make the decision, but I am so thankful that I did. I am now averaging $1,000 increase in daily production, new patients are coming in droves, and patients are moving forward with treatment. Patient referrals are through the roof. It is almost magical the transformation that has taken place with my practice. It is a place everyone wants to be a part of. Some patients are even asking for jobs here because they want to be associated with the positive and electric atmosphere that we have here. They are telling all their friends about us. It is amazing. In comparison to exactly one year ago this month of March had a 20k plus increase in production. And collections have followed directly alongside the increase in production. I am truly amazed. I am so glad that I made the tough decision to move forward with a dental consultant early on in my career. If you get that phone call from The Ledbetter Group, make the same decision that I made. You will not regret it. The thoroughness and dedication by them is unbelievable. They will coach you to Success."
2010
Testimonial Date:
Dr. Casey Bloom
Fultondale, Alabama
UAB School of Dentistry, 2006
"When I first signed on with Russ I was very worried about what the return on my investment would be. It seemed like a lot of money to pay for a consultant. After completing his program I can honestly say that I am very excited about the outcome and it was definitely one of the best business decisions I have ever made. The whole process forced me to look at my practice like I had never done before. I thought my practice was doing OK and we were growing at an acceptable rate. To say that I was wrong would be an understatement. The changes that we have made now have transformed my practice. I am glad I decided to work with Russ and his team. The difference in my practice and the large increase in production and collections were well worth the investment."
2010
Testimonial Date:
Dr. Steven Robinson
Hueytown, Alabama
UAB School of Dentistry, 2000
"I don't believe there is a practice The Ledbetter Group couldn't help make more successful. They promises their results for a reason: they get the job done."
2010
Testimonial Date:
Dr. Ladd Luce
Gulf Shores, Alabama
UAB School of Dentistry, 1998
"In these challenging economic times, investment in the practice is critical. I believe the engagement of The Ledbetter Group was the single best decision our practice has ever made. Russ delivers on his promise to increase production and collections, streamline efficiencies, he raised morale, and took our practice to the next level. I am not one to make casual recommendations but this one is a sure thing."
2010
Testimonial Date:
Drs. Richard Bennett, Ryan Wood, Cindy Greene
Gainesville, Georgia
Medical College of Georgia, MCG, U Florida, 1998, 2005, 2005
“I am employed with an office that uses The Ledbetter Group. Since we have started using The Ledbetter Group our collections and production have sky rocketed. The entire atmosphere of the office is wonderful. The Ledbetter Group have the most professional, courteous, thoughtful and caring people I have ever worked with, and I have been in dentistry for about 25 years. The knowledge level they teach and all materials they bring to achieve and succeed are easy and fun to follow and are very effective. Any practice that allows them to work with them will thoroughly benefit. I recommend them to any practice that wants to succeed in all aspects. You too could have an office like ours that is wonderful to come to every day.”
2010
Testimonial Date:
Tonya Johnson (Front Desk Coordinator, Dr. Casey ‘Mac’ Bloom)
Gardendale, Alabama
"I worked with The Ledbetter Group a few years ago after I decided to purchase the practice that I joined after graduating from dental school. As a recent graduate, the only practice management I knew was the system implemented in this practice by my mentor. When I first met Russ, we were just plugging patients into the schedule as they arrived at the front desk or called on the phone, and running around the office in complete chaos. Russ showed us that with a little organization and goal setting, we could make more money while working in a lower stress setting. The change was amazing! It has now been several years, and we still have every bit of Ledbetter's policies in place. He has made such a difference in my practice, and I would not hesitate to recommend his services to my friends and colleagues."
2009
Testimonial Date:
Dr. Daniel Nix
Birmingham, Alabama
UAB School of Dentistry, 2000
"When I first received a phone call about The Ledbetter Group, I must admit I was a bit skeptical. After retaining their services, our production jumped over 18,000 dollars a month. This was by far the best investment I had ever made for our practice. The mentoring Russ provided proved to be invaluable. As I am writing this, sticking to the principals The Ledbetter Group instilled upon us and to their plan, it is helping our practice have the best month all year. I would highly recommend Russ and his team to anyone who feels in a stagnant moment in their practice. Their team coaches professionalism to the upmost."
2009
Testimonial Date:
Dr. Al Roberts
Richmond Hill, Georgia
Medical College of Georgia, 1996
"I really appreciate all of the hard work you have done for our practice. I am thrilled with the excitement and productivity of our staff. They have really been focused and are working well together. Of course the increased monthly production and increased efficiency make dentistry that much more fun. I will call on you again if I ever need anything!"
2009
Testimonial Date:
Dr. Andy Brunson
Gadsden, Alabama
UAB School of Dentistry, 2003
"Best money I've ever invested. Don't know how they do it, it's not just one thing. The Ledbetter Group will find the weaknesses in your practice."
2009
Testimonial Date:
Dr. Carol Miles, retired
Leeds, Alabama
UAB School of Dentistry, 1980
"Dear colleague,I was very pleased with the services of Lois Ann Ledbetter in 2008, and I wished I would have used her earlier in my career. It probably took me two years from our initial visit before making the commitment. Like most dentist, I was a little hesitant to pay her fee without a guaranteed return. In her one year of service with us, she was able to meet or exceed all my expectations. The promises she made as far as production and profitability were exceeded. I lost zero staff, and I found my staff more motivated than I had originally thought possible. Their new bonuses probably helped some too. My overall experience with Lois Ann was terrific, and our relationship continues to this day. It is very reassuring to know I can still call her in times of need or just to run things by her. In closing, I would like to highly recommend the services of Lois Ann Ledbetter to anyone interested."
2009
Testimonial Date:
Dr. Michael LeGrand
Montgomery, Alabama
UAB School of Dentistry, 1994
"If you are overly stressed at running your practice and feel like you're in over your head managing your staff, there is a simple and effective solution: The Ledbetter Group practice management. How do I know this? Twelve months ago we were in the same boat... frustrated, stressed and genuinely looking at other professional options. Russ Ledbetter discussed our goals and dreams for the practice, formulated a strategy and helped us to work towards fulfilling those goals. Our staff is much more motivated and efficient, we are less stressed, and the practice is more profitable. Win...win...win. We have no reservations recommending The Ledbetter Group."
2009
Testimonial Date:
Drs. Jennifer Wells & Erik Wells
Athens, Georgia
Medical College of Georgia, 1994 & 1996
"I would strongly recommend The Ledbetter Group to every dentist who wants to maximize their practice's potential. My experience of working with Russ Ledbetter was not only professionally rewarding but personally rewarding. I have found that my practice is more efficient, more productive (double what he promised me, over $200,000 more per year) and also less stressful. Russ and his staff will put all the pieces of the dental practice puzzle together for you."
2008
Testimonial Date:
Dr. Lance Osborne
Fayetteville, Arkansas
University of Tennessee Dental School, 2000
"The Ledbetter Group in one year took our office to the next level. Our production/collections numbers increased by over $250,000 in one year and we have had continuous growth from there. Thanks to Russ and Ginny for all that you have done."
2008
Testimonial Date:
Dr. Phil Shipp
Nashville, Tennessee
University of Tennessee Dental School, 1995
"Without hesitation, I would recommend The Ledbetter Group to anyone who would like to increase the profitability of their practice. The results promised by Russ were not only met but exceeded. Hiring The Ledbetter Group was easily the best decision I have made in my eight years of practice."
2008
Testimonial Date:
Dr. Martin Nunn
Nashville, Tennessee
UAB School of Dentistry, 2000
"Before I consulted with Russ, we were working harder. Russ showed us how to work smarter. Production has gone up by 40 to 50% and my staff is getting bigger bonuses. Not only has he boosted our production and collections, but he also coached me on how to be a better businesswoman - overall a happier person. We couldn't have done this without Russ' continuous support and foolproof system. In place, my practice is running much smoother and staff morale is higher."
2008
Testimonial Date:
Dr. Shivani Pandit
Oneonta, Alabama
University of North Carolina Dental School, 1992
"Dear Russ, Just a note of thanks for helping us achieve the goals we set for our practice. I have to admit that after our initial consultation, I was a bit skeptical that we could attain what you said was possible. But the proof is in the pudding. After one year, a 50% increase in productivity, a cohesive team, and a less stressful work environment have made us believers. Thanks again for your help. Pete and John McLemore. P.S. We really do mean that Russ. It's hard to overstate how far we have come in the last year and you and Ginny deserve a lot of credit for our progress. Thanks so much!"
2008
Testimonial Date:
Drs. John McLemore & Pete McLemore
Jackson, Tennessee
University of Tennessee Dental School, 2000 & 1983
"The Ledbetter Group helped us set goals and implement systems that work. Having an office manual and a structure for scheduling has decreased office stress tremendously. We achieved a production increase well above what he promised. We now have time for lunch and rarely stay late in the evenings."
2008
Testimonial Date:
Dr. Chris Ferguson
Texarkana, Texas
Baylor University, 1996
"The Ledbetter Group helped a great deal with boosting our production and collections. They far exceeded the production increase they promised. They really helped to organize our front desk and provided detailed job descriptions. Our office is much closer to our long-term goals after the year of consulting."
2008
Testimonial Date:
Drs. Tamsie Coker & Matt Coker
Florence, Alabama
UAB School of Dentistry, 1996 & 2001
"I cannot say enough wonderful things about The Ledbetter Group!!!, I am a veteran of plus thirty years in dentistry, and I have never worked with a group of people so dedicated to helping further your dental practice. Ginny is remarkable, and so easy to learn from. Knowing that she has spent many years in dentistry herself put me at ease from the very beginning! She was so good with all the staff members and the doctor. Learning new things is always a challenge, but these folks make the transition exciting and workable. Our dental practice has moved forward in ways that would have been impossible without the guidance of The Ledbetter Group. We look ahead to many successful years because of the significant working relationship with Ginny and Russ.”
2008
Testimonial Date:
Diane Waller (Office Manager, Dr. Martin A. Nunn)
Nashville, Tennessee
"I am pleased to have the opportunity to write about my experiences with The Ledbetter Group consulting. Russ Ledbetter was recommended to me by a colleague, and at first I was apprehensive of the idea of hiring a practice consultant. I was seemingly doing well. I was getting some new patients, practice production was growing slowly but steadily, and we were even collecting most of what the practice produced. On the other hand, I was overworked and my practice was unorganized. We did not have any functioning systems in place; we had no consistent collections/payments procedures, and had no idea how to schedule properly. Nonetheless, my practice was still doing well and thriving prior to Ledbetter's help - we were just doing it the hard way. After my initial practice analysis, Russ established a break-even point for the practice and also established a set of production and collection goals. I was skeptical of the goal numbers because I was already working hard, basically as fast as I could, and did not feel like any more production could be accomplished without detriment to my health. Somewhat skeptically, I let Russ take over and did what he recommended. Ledbetter Consulting also sent a working consultant to my office for extended periods to coach both my staff and me. As the following months unfolded, I started to see big time positive changes in both the practice's systems and numbers. I notice I was seeing fewer patients, producing more, collecting more consistently (97-102%) and was less tired and stressed at the end of the day. I have now completed Ledbetter's program. The practice continues to grow in a positive manner and the staff is doing a great job retaining the knowledge and coaching The Ledbetter Group provided. Even though I have completed the program, Russ is always just a phone call away and is quick to answer questions or provide assistance for any staff member or me. If you would like to know more or have any questions about Ledbetter's consulting program, feel free to call me to discuss it. I strongly recommend The Ledbetter Group to anyone wanting to improve their practice health. It is one of the best investments I have ever made."
2008
Testimonial Date:
Drs. Jeff Singleton, Charles Clark, Martin Clark
Albany, Georgia
Medical College of Georgia, 2001, 2007, 2016
"Without a doubt the best return on my investment I have ever had, bar none."
2008
Testimonial Date:
Dr. Robert Whitehead, retired
Texarkana, Arkansas
University of Tennessee Dental School, 1974
"I first met Russ when I was in dental school; Russ came and bought my class pizza and gave a lecture on practice management. I don't remember any of the lecture, but I do remember I had two slices of pepperoni and one slice of sausage. When I got out of dental school, I knew nothing about managing a practice and I knew I needed help. I joined my dad's dental practice and he assured me that he would teach me all I needed to know. As it turned out my dad was a great dentist, but not the best businessman. I asked my dad about hiring Russ and getting some help, but he said, "Over my dead body!" So after my dad died in 2001, I hired Russ to help the practice. Russ made some very big promises and included them on his contract with me. I have to say that hiring Russ was one of the best decisions I have ever made. Russ kept his word and fulfilled all his contracted obligations and much more. By following Russ' instruction the practice increased its gross by $35,000 a month. I also went from working five days a week to a four-day week. In addition, I went from taking a long weekend vacation twice a year to a week vacation once a quarter. Russ also helped me set up a retirement plan for my entire staff and myself. I feel that I now understand my business better and I have fewer staff issues due to Russ' education of my staff and myself. My staff receives many bonuses a year and I have a staff eager to go above and beyond my expectations. I continue to use Russ' services today and I find his help an invaluable tool in my practice."
2008
Testimonial Date:
Dr. Bucky Etherton
Valley, Alabama
UAB School of Dentistry, 1997
"Russ Ledbetter of The Ledbetter Group worked with me on practice management issues several years ago. The things I learned from working with him then have paid tremendous dividends since. Our practice of dentistry has been more efficient, less stressful, and much more productive as a result of his training. I highly recommend his services!"
2008
Testimonial Date:
Dr. Jeff Worley
Opp, Alabama
UAB School of Dentistry, 1988
"I heard about Russ at The Ledbetter Group through a friend that was considering hiring a consultant. I have to admit that at first I was very skeptical about the promises made and goals that could be reached using The Ledbetter Group, but as the meetings and conversations progressed, I realized that each and every goal was being met. I was thoroughly pleased with my results and would recommend The Ledbetter Group to all."
2007
Testimonial Date:
Dr. William Voss
Malvern, Arkansas
University of Tennessee Dental School, 1988
"My practice utilized the consulting services of The Ledbetter Group to help us reach our maximum potential. We were extremely pleased with the professionalism and courteous guidance they provided us. As a result of implementing the recommendations they provided us with, our practice increased its productivity by 25-30% per month."
2007
Testimonial Date:
Dr. Mike Zebell
Swainsboro, Georgia
Medical College of Georgia, 1996
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