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See What Our Clients Say About Dental Practice Consulting with The Ledbetter Group
Client Testimonials for Dental Practice Consulting with The Ledbetter Group
106
Total Testimonials:
"I wanted to find a solution to help put money back into my practice that had a good return on the investment. There was not a piece of equipment that I could find that would give the return that Russ Ledbetter guaranteed. The management systems put into place and the tax information given will make me well over one hundred thousand dollars each year, far exceeding the fee he charges. The implementation of changes by Russ was done in a smooth manner and carried out with integrity. I highly recommend working with The Ledbetter Group to fine tune your practice."
2007
Testimonial Date:
Dr. Johnathan Echols
Cullman, Alabama
UAB School of Dentistry, 2001
"Russ Ledbetter has really helped me to grow personally and professionally. When I hired Russ, tension between my staff members had reached a critical level; and I lacked the leadership skills to know how to resolve the situation. Russ taught me some valuable management techniques to help resolve conflict in the office. He taught me how to monitor critical performance indicators in the practice so that I can tell which areas are performing well and which need improvement. I was promised a $10,000 per month increase and he exceeded that by over 170%. Not all success can be measured in dollars and several quality of life type improvements have made being at work more enjoyable. Over the course of the past year Russ has become a personal friend and mentor. I can say without reservation that he has saved me years of trial and error in learning to be a more effective leader and manager."
2007
Testimonial Date:
Dr. David W. Towers
Roanoke, Alabama
UAB School of Dentistry, 2000
"Before I hired Russ, I was not skeptical, but I thought I did not need a consultant. Russ convinced me that I did. I am very glad I listened. He raised my production by almost double what he promised, and everything is much more organized than before. I would definitely recommend Russ to anyone who is considering a consultant."
2007
Testimonial Date:
Dr. Rod Roark
Fayetteville, Arkansas
University of Tennessee Dental School, 1995
"It is my pleasure to recommend Russ Ledbetter of The Ledbetter Group. Russ has tweaked vast information into practical applications that you can learn today and use tomorrow. I have benefited tremendously, financially and personally, through Mr. Ledbetter's guidance. I can honestly say that not a day goes by that I don't use something that he has taught me. I have seen phenomenal growth in my practice and my staff development since learning his tried and true techniques. I am grateful for all that he has done to help my practice grow and flourish."
2007
Testimonial Date:
Dr. Ash Walker
Macon, Georgia
Medical College of Georgia, 1995
"My name is Dr. Will Miles and I practice dentistry in Albany, Georgia. Before purchasing my practice in January 2006, I worked for six months in the practice to get a feel for the patients and staff to see if the practice was suited for me. The patients and staff are great but the business model was very unorganized. Collections were low and the schedule was stressful but the practice was established. I needed a better business model and a dental friend told me about The Ledbetter Group. Hiring them was the best business decision I could have ever made. My collections rose from 88% to over 98%, my schedule is less stressful and my gross production increased over $18,000 per month. I am extremely satisfied with the results my practice achieved from the services of The Ledbetter Group. Their services allowed my practice to experience a business boom."
2007
Testimonial Date:
Dr. Will Miles
Albany, Georgia
Medical College of Georgia, 2005
"I would highly recommend The Ledbetter Group to any dentist interested in making their dental practice a more enjoyable and profitable place to work. In addition to increasing the production and collections in our office, Russ taught me many management techniques which will continue to be tools I use as I grow my practice in a positive direction. He stresses the importance of identifying the right people in the interview process and always working to maintain a positive office environment for all employees and patients. Russ and Ginny gave us many ideas for increasing new patient numbers and ideas for keeping our practice a fun and enjoyable place to work. It is very exciting and rewarding for our staff to see our practice continue to grow as we form new relationships with our patients and their families."
2007
Testimonial Date:
Dr. Jason Garner
Birmingham, Alabama
UAB School of Dentistry, 2000
"I've been asked to describe my experiences with The Ledbetter Group Consulting. My goal in contracting with them was to fully utilize new office space and to position myself for the sale of my practice at retirement. Although, not an easy process, I am very pleased with the results. In addition to exceeding all my goals, I learned to manage my practice in a more business-like manner. Staff harmony has improved and our production has increased steadily. I must admit, I was initially skeptical of the idea of hiring a consulting firm, however, I couldn't be more pleased with the results I achieved with the help of The Ledbetter Group. I guess you can teach an old dog a new trick or two."
2007
Testimonial Date:
Dr. Mike Dingman
Twin Falls, Idaho
Emory University, 1976
"Thank you The Ledbetter Group! My team and I have the best relationship and most trust we've ever had after working with you. We have a clear picture of what it takes to set and reach goals. Making the production goals you promised was the icing on the cake. Now we are much more profitable and we are equipped with the knowledge and attitude to make things happen. Thank you for helping to de-stress our office and make what we do more enjoyable."
2006
Testimonial Date:
Dr. Andy Donaldson
Auburn, Alabama
UAB School of Dentistry, 2001
"I want to take this opportunity to thank you The Ledbetter Group for what you have done for our dental practice. It became evident that management changes and building a cohesive dental team had to come first and you led us in that direction. With your help, I was able to incorporate my partner into the practice and position him to be able to buy in and eventually take over our busy practice. Financial planning and financial sharing is now a focus, which we use to evaluate our progress and motivate our hard working staff. These changes were not easy but you and your team at The Ledbetter Group were there to guide us every step of the way. Thanks to you, we now have visual tools, which are easy for all of our staff members to use. They are able to visualize just how important it is to meet our daily and weekly goals. Also, the time comes in every dental practice to make plans to retire. I appreciate so much that you helped me to visualize my retirement goals. I look forward to a smooth transition when that time comes."
2006
Testimonial Date:
Dr. Bennie Evans
Griffin, Georgia
Emory University, 1976
"I would like to take a minute to express my gratitude for The Ledbetter Group. I began working with them in June of 2004, approximately eight months after opening my dental practice and I am very confident that it is one of the best decisions I have ever made. They provided one-on-one personal attention with weekly phone calls and monthly practice monitoring. They helped me to develop the communication skills to build a strong, productive team, which is an essential key to a successful dental practice. They showed me how to be organized and efficient and how to manage the growth of my practice. Over the course of a year, my production increased an average of $35,000.00 per month. They also implemented a course of action for future projects and concerns that has allowed me to reach many of my goals within a very short period of time. The Ledbetter Group has truly exceeded my expectations."
2005
Testimonial Date:
Dr. Tara Lambert Moncus
Rainsville, Alabama
UAB School of Dentistry, 2001
"Working with The Ledbetter Group was an extremely rewarding and educational experience. I've been very pleased with the growth my practice has experienced as a result of Russ Ledbetter's consulting expertise. I was initially promised a $10,000 per month increase in production. This number was far exceeded. My practice continues to grow due to the systems and procedures implemented under the guidance of The Ledbetter Group."
2005
Testimonial Date:
Dr. Michael Plyler
Hot Springs National, Arkansas
University of Tennessee Dental School, 1997
“I would like to express my appreciation for what The Ledbetter Group has done for our dental office. I have been with Dr. Tara Moncus from the opening day of her practice almost seven years ago. We began working with The Ledbetter Group in June of2004 and I firmly believe that it was one of the most beneficial decisions that Dr. Moncus could have made. The Ledbetter Group coached our team on how to communicate, not only with each other but with Dr. Moncus as well. I immediately noticed a difference in the morale of my teammates once we learned how to communicate more effectively. It keeps the lines of communication open, tension does not build and everyone is focused on the same goal ... quality patient care, all while making it enjoyable as well as profitable. I am proud of the practice that "we" are growing and happy to be a part of it. I am very thankful for what The Ledbetter Group has helped us to accomplish.”
2005
Testimonial Date:
Stacie Laney (Office Manager, Dr. Tara Moncus)
Rainsville, Alabama
"Dear Fellow Emory Classmates, I hope that all of you are well and continue to enjoy the practice of dentistry. My wife and I raised, educated and married-off three children, all in good health and look forward to more leisure time in the coming years. After twenty years in the Army, I settled in Newnan, Georgia, and opened a solo practice. The practice was very successful, but I knew I needed to position it for maximum return when the time came for a sale. Although I am generally leery of practice consultants, a friend, who had worked successfully with her, introduced me to Lois Ann Ledbetter. Lois Ann did a practice analysis for me in one day and felt that we could improve profits and better prepare the practice for sale over a relatively short time. We agreed on a one-year contract and began fine-tuning the practice. Production, collections and profit increased fifteen percent. The practice of dentistry became more pleasant and profitable than ever. It wasn't easy or cheap, but it worked. A year later, I sold the practice for substantially more than it was worth before. Lois Ann's efforts are appreciated and I now work part time and am free of administrative hassles. I don't know what your future plans are, but if you want to have a smoother running practice, increase profits and plan for retirement, I recommend Lois Ann's services to you."
2004
Testimonial Date:
Dr. Mike Threadgill
Newnan, Georgia
Emory University, 1976
“I would like to share the experience that I’ve had with The Ledbetter Group. A few months before I was hired, my boss had hired The Ledbetter Group. My boss wanted me to do things the correct way from the beginning. On my very first day, there was Ginny Willey, the nicest consultant I have ever met. She was so warm and helpful. I was very nervous, however, there was a job to do, and I wanted to do it right! I knew she was there to help, so I had an open mind. She made me want to be the best office manager in the Atlanta area. Then I found out about the bonus program that was offered. As a single mom, this was music to my ears and a challenge that I welcomed. Our office did very well, and I know it was because of all of the tools given to us by The Ledbetter Group. We worked as a team striving for the same goal. The bonuses were great and the feeling of knowing that I had become a better team member, office manager, and employee was the best! Thank you to Ginny, Lois Ann, and Russ for all of the encouragement. “I would highly recommend The Ledbetter Group to any dental office.”
2004
Testimonial Date:
Donetta Minor (Office Manager, Dr. Linda King)
Locust Grove, Georgia
"I brought The Ledbetter Group into my office in 2002 when the economy went south and my practice production fell tremendously. With his guidance, we rebounded the following year with an $180,000 dollar increase in gross production. We are still using his core principles today because they work. Thanks Russ."
2003
Testimonial Date:
Dr. Lance Scarbrough
Marion, Arkansas
University of Tennessee Dental School, 1995
"Russ, Thank you for helping all of us grow exponentially. Little did I know in 2001 I would be faced with the full responsibility of a two doctor practice. At that time my father would need to take an unexpected leave for medical reasons. Russ and Ginny were able to guide me through this difficult time. We not only maintained the production both doctors used to do, but to my amazement still increased our production and profitability with very low stress. I highly recommend The Ledbetter Group to those who are looking for positive change in their practice and personal lives."
2002
Testimonial Date:
Dr. Kim Pitts
Murfreesboro, Tennessee
University of Tennessee Dental School, 1997
"When I opened my own practice in 1998 I had experience in dentistry, but not management. I had both experienced employees in the front office and in the clinical area and felt that with their help we could effectively run the practice. After about two years of struggling, it was obvious that something was not working. That was when I was approached by Russ Ledbetter regarding his consulting services. We decided that we had nothing to lose since he guaranteed we would make back his consulting fee by between 500 to 900% in increased production if we followed his program. Implementation was difficult at first, since in general, employees do not like change. However, we stood our ground as owners of the practice and things began turning around quickly. A combination of improved customer service, improved office atmosphere, improved scheduling and most importantly improved management and practice measurement allowed us to become a profitable business. Thanks Russ!"
2002
Testimonial Date:
Dr. Tim Needham
Eclectic, Alabama
Creighton University, 1992
"Hiring Russ and his team (The Ledbetter Group) was not only my best business and career decision ever but also by far the best investment of my life. I have never bought any piece of equipment or attended any seminar where I had a 1700% return (over $513,000) within 1 year. Although the numbers speak for themselves, Russ' overall impact on my life was even more valuable. My only regret is that I waited 8.5 years to decide I needed a "coach" - someone to teach me what dental school did not! Thanks for everything. "
2001
Testimonial Date:
Dr. Steve Swords
Columbus, Georgia
Medical College of Georgia, 1996
"I would like to personally recommend the services of Russ Ledbetter. I feel that my clinical training was excellent, however, I was unprepared for running a business and managing a staff. I struggled for 10 plus years trying to acquire these skills and find the answers to personal satisfaction in my practice. I realized that I did not have all the answers and paid for the advice of three practice consultants. I spent an embarrassing amount of money for little or no results. The problem was that their cookie cutter systems did not fit my practice. I finally, upon the recommendation of a colleague, talked to Russ and enlisted his services. I can truly say that this was one of the best decisions I have ever made for my practice, my family life, and my general well being. Russ opened my eyes to the possibilities of my practice, gave me direction and support, and showed me weakness in myself that were limiting my practice. I looked upon Russ as a coach that was genuinely interested in my success and me. Russ has given my staff and me an enjoyment of work because our professional and personal goals can be achieved. Using a consultant is a difficult decision that should take considerable thought and prayer. I cannot express how thankful and blessed I am for taking that step of faith and hiring Russ. I would hire Russ again and strongly recommend him to any colleague that is seeking answers to the hurdles that are blocking growth and satisfaction in your practice."
2001
Testimonial Date:
Dr. Terry Burgess
Russellville, Alabama
University of Tennessee Dental School, 1988
"I began working with The Ledbetter Group a year after graduation. It was the best business investment I've ever made. We reached all of my contracted goals and far exceeded the anticipated $10,000 per month increase. I recommend anyone who wants to increase productivity and reduce stress to use them to achieve your goals."
2000
Testimonial Date:
Dr. Mike McLeary
Florence, Alabama
University of Tennessee Dental School, 1997
"The Ledbetter Group promised a $10,000 per month increase. They far exceeded that, increasing my practice by 45% while working fewer days! Meeting goals, stress reduction, teamwork and a shorter work calendar are all things my office has been able to accomplish since working with them. I heartily recommend them to help your dental practice."
2000
Testimonial Date:
Dr. Richard Straus
Columbus, Georgia
Medical College of Georgia, 1984
"I would recommend The Ledbetter Group as a consultant for any office that would like to become more successful, stable, organized and fun. Our production increased by more than the minimum $10,000 promised. My staff has become a more cohesive unit and has achieved a high level of teamwork."
2000
Testimonial Date:
Dr. Ron Beasley
Birmingham, Alabama
UAB School of Dentistry, 1999
"The Ledbetter Group proved to be a key part of a true "turning point" in the productivity of my practice. Making recommendations based on a practice analysis, they exceeded every expectation I had, while remaining sensitive to my wishes and personal goals. Using the principles The Ledbetter Group implemented, my practice has continued to grow. I heartily recommend their services to anyone looking to increase productivity and satisfaction in their professional lives."
2000
Testimonial Date:
Dr. Britt Burcham
Kennett, Missouri
University of Tennessee Dental School, 1988
"I worked with The Ledbetter Group as consultants and still use the principles learned everyday with great success. I had been to essentially every practice management seminar and interviewed three other consulting firms before deciding on Ledbetter. The others required that you travel your entire staff to their facility and train there. Very expensive. Some relied on a great deal of emotional interaction and physical contact as a part of their training. When I interviewed Russ about this he said "We solve business problems with business solutions." That got my attention. Ledbetter consultants come to you and your facility and see your staff and facilities in action, they can implement a business solution that will fork for YOU. A consultant lecturing to several offices at some distant site cannot possibly offer the solutions that Ledbetter can actually implement inside your own office. My bottom line is better every day because of my experience with Ledbetter. This paid for itself in a few months. On the other hand, if you are not using Ledbetter, you are losing money every day. When people call me for a reference, I tell them that I have already done the analysis on this for them and they just need to call Ledbetter and get started right away. Don't think about it, just do it! Best regards - John (Roll Tide!)"
1999
Testimonial Date:
Dr. John Barnes
Huntsville, Alabama
UAB School of Dentistry, 1981
"I have practiced dentistry independently for over 25 years and have done well. However, I wanted to gain more control of business practices and improve my performance as an employer. I also wanted to increase overall efficiency and develop an excellent staff. After checking references, I decided to utilize The Ledbetter Groups' services. We have been able to surpass all of our initial goals. Our production has increased about 110%. My overhead percentage has decreased with this growth. My employees are thrilled with the changes. Most importantly to me is that they followed through precisely on everything they promised. I endorse The Ledbetter Group completely!"
1999
Testimonial Date:
Dr. John Duke
Hueytown, Alabama
UAB School of Dentistry, 1973
"In 1998 I had been in practice 23 years and was 51 years old and was making a living-not destitute and not getting rich. I had pretty much decided that if I was doing the best I would ever do, I would just be content with that. But then Lois Ann Ledbetter called, having been referred to me by a friend. After talking to her on the phone, I decided I would really like to know if I could do better and enjoy dentistry more (I really dreaded going to the office). But I had one big obstacle. There was no way I could pay her except by using what little savings I had. Happily, I never used a penny of savings. Increased production easily paid her monthly fee. I now enjoy dentistry. Numbers: In 1997 I was stagnated at $250,000 to $260,000 a year. In 1998 I did $365,000. In 2001 I hit $500,000. In 2006 I hit $600,000. (I live and practice in rural northeast Alabama). My guess is that most doctors who commit to Mrs. Ledbetter do better than this. Things I have been able to do because of increased production: fully fund our pension and profit sharing plans for me and my staff (from the first month I worked with Mrs. Ledbetter); give bonuses to my staff based on collections (average of $390/month each); place and pay for $100,000 of new equipment (over 9 months); purchase and pay for digital intra-oral and panoramic radiographic equipment; pay for office remodeling (interior and exterior); go to a 4 day work week; take my staff to the ADA meeting in San Francisco as a reward for doing $600,000."
1999
Testimonial Date:
Dr. Calvin Sanders
Fyffe, Alabama
UAB School of Dentistry, 1973
"Hiring The Ledbetter Group is the single best investment we've ever made in our practice. They delivered what they promised and then some. Production is soaring and continuing to grow, stress is way down and morale is way up. It's truly a pleasure to go to work these days. I highly recommend their services."
1999
Testimonial Date:
Dr. Scott Thompson
Henegar, Alabama
UAB School of Dentistry, 1988
"My goals for working with The Ledbetter Group were: I wanted an increase of over $10,000 per month in income, to have a stable and profitable hygiene department, and to have a consistently balanced and less stressful schedule. All three of these goals were achieved in excess of my expectations. I would encourage you to allow The Ledbetter Group to analyze your practice to see if they can help you in any of these or other areas."
1998
Testimonial Date:
Dr. Stanley Beard
Jackson, Alabama
UAB School of Dentistry, 1989
"I highly recommend the consulting program that The Ledbetter Group has to offer. My practice was not growing as fast as I knew it could, but I didn't know how to change that. Once hired, our production increased by a little more than $16,000 per month. In addition, our collection percentage improved dramatically. The Ledbetter Group gave me the tools to be a good manager and leader. I now have a road map to where I want my practice to go."
1998
Testimonial Date:
Dr. Bill Hamilton, Jr.
Greenville, Alabama
UAB School of Dentistry, 1977
"From July 1992 through June 1993 I have had the pleasure of working with The Ledbetter Group, a practice consulting firm dedicated to helping professionals realize and achieve their maximum potential. Prior to my retaining their services my practices (a private practice with a small satellite office) had reached a plateau. The first six months of 1992 showed only a 2% growth over the same period in 1991. Cash flow was a nightmare; patient recall was virtually non-effective, staff inter-communications were very poor, and I felt like the practices were in control of me rather than I being in control of them. I had considered hiring a practice consultant on several occasions, but I never did because I did not think I could afford it. Then I came to the realization that I could no longer afford not to hire a consultant. As a result of working with The Ledbetter Group, the first six months of this year showed an increase in production of 35% over the first six months of 1992. At this present growth rate, this will be an increase in production of well over $100,000 for 1993! Cash flow is no longer a worry, patient recall efficiency has increased tremendously, and the staff now works together like a championship team. I can recommend The Ledbetter Group without any reservations if you want your business to be the best it can be. My only regret is that I did not hear about them sooner!"
1993
Testimonial Date:
Dr. Samuel Pierce
Trussville, Alabama
UAB School of Optometry, 1988
"Several close friends who used The Ledbetter Group encouraged me to hire them. I had a good dental practice but there were several areas that I knew needed improvement. The Ledbetter Group helped me with those and many more. My production increased by over 40% and my office runs smoother, our team work has improved and we treat more new patients."
1992
Testimonial Date:
Dr. J. Randolph Hawkins
Gadsden, Alabama
UAB School of Dentistry, 1975
"I confidently recommend the consulting services of The Ledbetter Group. Theirs is not a cookbook approach to consulting. It is personalized and designed to meet specific needs. As a result of their coaching effort, my practice experienced an increase in both production and collections. These results are even more impressive when you consider my partner retired and I produced 20% more than both of us combined. In addition, I became a better leader and manager of my staff, which now wonderfully together as a team; my staff and I have reached a new level of commitment to our practice and to our patients."
1991
Testimonial Date:
Dr. Tommy McGee
Scottsboro, Alabama
UAB School of Dentistry, 1983
"My practice was growing at a healthy rate, but something was missing. I wanted faster growth and larger returns in a shorter period of time. A fellow colleague and friend referred me to Lois Ann Ledbetter. After all, she had done all these wonderful things for his practice; so I thought why not. It's only money. So I contacted Lois Ann and she convinced me that she could help me and my practice. And now, seven months later, I feel like I am much better off than I was before. I thought I was doing things right, but little did I know. Now I work smarter and it's more rewarding. I now feel in control of all aspects of my practice. Stress has decreased and staff relations have improved. And most importantly, I feel better about myself and my practice. The main reason I feel it works is because you have an unbiased person working with your practice. What you learn can't be taught in a weekend course or even a short-term consultation service. It takes an extended period of time to implement and evaluate new ideas and to find problems that need correction. Overall I feel like I made a good investment and it will pay for itself many times over!"
1990
Testimonial Date:
Dr. Robert Crosby
Georgiana & Greenville, Alabama
UAB School of Dentistry, 1982
"The Ledbetter Group is a wonderful company to work with. Russ is personable and professional. He tailors your program for you and your practice’s needs. He worked with our associate dentist and practice administrator who are brother and sister and soon-to-be owners of Personal Attention Dental Center. He’s not a magician, but if you’re coachable and passionate about your profession, he’s the perfect guy to give you the tools to launch you into success. Thanks to Russ and his front desk consultant, Cynthia, 2022 was our most successful year yet!"
1988
Testimonial Date:
Dr. David Windham
Panama City, Florida
UAB School of Dentistry, 1984
"I would like to thank you for the excellent assistance you have given me and my staff. I feel that we are really working as a team to provide the best possible health care to our patients more effectively and with greater ease. As you know, we have increased our productivity by sixty percent and I see this as a direct result of following the plan you helped our office develop specially for us. We are now able to do much more work with greater enthusiasm and real enjoyment. I think your ideas concerning self evaluation and planning were most helpful. They enabled us to decide what goals were important to our office and the best way to achieve these goals both personally and professionally. Please feel free to call upon me at any time to discuss your role as consultant with any new prospects. I am certain you can provide for them the same excellent quality of sound advice that you gave to us. My staff and I are looking forward to a much more successful and happier future thanks to your help. Thank you again."
1987
Testimonial Date:
Dr. J.R. 'Randy' Kornegay
Prattville, Alabama
UAB School of Dentistry, 1973
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